Shipping policy
Last updated: November 10, 2026
Processing time
Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information as soon as your order ships.
Shipping rates
- FREE standard shipping on United States orders of $69 or more.
- Orders under $69: shipping is calculated at checkout based on your address.
Delivery times
- United States: typically 5-8 business days after shipping.
- International: typically 10-20 business days after shipping, where available.
Delivery times are estimates and are not guaranteed. Carrier delays, weather, and peak holiday periods can extend delivery times.
International orders
International customers are responsible for any customs duties, import taxes, or fees charged by their country. These are not included in our prices or shipping charges.
Tracking your order
Use the tracking link in your shipping confirmation email, or visit our Track Your Order page.
Shipping Protection
Optional Shipping Protection can be added in your cart. If a protected package is lost, stolen, or damaged in transit, contact us within 14 days of the expected delivery date and we will send a replacement or refund at no extra cost.
Wrong address or undeliverable packages
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us as undeliverable, we will contact you to arrange reshipment; additional shipping charges may apply.
Questions
Email us at e275@vietminhglobal.com.